Q & A

It's always okay to ask questions!

 Photography by Emily Costopoulos

Photography by Emily Costopoulos

  1. I'm interested in renting from The Vintage Lease, how does the whole process work? 
    Once you've browsed our website, send us an email with your wedding date and a wish list of items you'd like to rent. If you aren't sure which items you'd like, but you know you want our help planning, designing, or styling, send us an email or give us a call! We will work on a proposal until it meets your approval, at which point we send you the contract. A signed contract with a 50% deposit reserves your date and requested items. 
     
  2. Is there a minimum order to rent?
    Yes. Our minimum order to rent is $100 before taxes.
     
  3. How far in advance should I book my rentals?
    If you know you want to work with us or have certain items picked out, get in touch with us right away! Our items are one of a kind and our services book up quickly, even up to a year in advance. We are a first come, first served operation. If you just found us and your event is a week away, send us an message anyway, as you just never know! 
     
  4. Can I see the pieces in person?
    If you deem it necessary. We try hard to keep our website updated with new inventory because most of our items are in storage. That said, we do keep a lot of the smalls out so we can play with them at client meetings.  When we chat, we will do an initial survey of what you might be interested and then when you come we try have those pieces available to look at and any other pieces we think you might fall in love with. As our inventory is spread out over three locations, it might be difficult to see everything, but we will do our best. 
     
  5. I'm not seeing the quantity I need. Do you ever stock more?
    We are constantly adding to our inventory so please inquire as to the specific number you might be interested in. 
     
  6. How long is the rental for?
    Our contract has rentals listed at a 72 hr period. If we are picking up the items, pick up dates and times will be confirmed in advance. 
     
  7. What happens if I break / stain / damage / lose something?
    Oops! It does happen from time to time. We try our best to clean and repair the piece, but in the event it cannot be fixed (or found), our contract states that the client will be billed up to 5x the rental rate. Our pieces are heirloom quality and most are non-replaceable. If damage to our items does occur or you have discovered something missing, please report this right away at pick up or return. Ultimately, we ask that you treat our pieces like you would your grandmother's :)  
     
  8. I'm not finding that exact piece I am looking for. Do you have new inventory?
    We get in new inventory almost daily. Follow us on Instagram to see these items before they make it to our website. If you have something specific in mind, we love a good vintage treasure hunt so let us know what it is you are looking for! If is something that we feel would be a good rental for us, we love to accommodate our clients.
     
  9. Do you only do weddings?
    No! Our rentals are used for photo shoots, bridal showers, proms, reunions, baby showers, rehearsal dinners, holiday parties, must we go on!? 
     
  10. Will you set up & style our rentals for us?
    Definitely! We love to be there on your special day making sure everything is perfectly placed and ready to go! See our services for more detailed information. 
     
  11. Can I pick up or do you deliver?
    Most of our small items are available for pick up if you have a covered vehicle that can transport them safely to your event and back again. However, many of our large items and upholstered furniture have to be delivered by the VL team to ensure they are handled with the utmost care. So many of our items are heirloom quality with lots of age and are very difficult if not impossible to replace. Delivery fees vary based on distance and size of order and will be included in your initial proposal. 
     
  12. What if I don't live in Rapid City, South Dakota?
    Most of our events take place within the Black Hills. If you are outside of this region, please inquire as to our availability.

 

Did that help!? If you have any other questions, please get in touch